Refund & Return Policy
Thank you for shopping with SecureCam. We want you to be completely satisfied with your purchase.
Return Policy
You can return your product within 7 days of receiving it if the product is defective or not working properly.
Conditions for Return
- The product must be in its original packaging.
- The product must not be physically damaged by the customer.
- Proof of purchase is required.
Refund Process
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5–7 working days.
Replacement
If the product is faulty or damaged, we will offer a replacement or exchange.
Shipping Cost
Customers may need to pay the return shipping cost unless the product is defective.
Contact Us
If you have any questions about returns or refunds, please contact us:
Phone / WhatsApp: 03196284200
Email: absalam9200@gmail.com